Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Security preferences
Security preferences point to the location of the CA certificate keystore, client certificates, and private keys.
To access Security preferences in the Windows client, click Window > Preferences > Service Management > Security.
Preference | Description | Default value |
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FIPS Mode |
Enables FIPS mode in the Windows Client. When FIPS mode is enabled on the server side (that is, fipsmode:2 is specified in the server's sm.ini file), you have the option to enable FIPS mode in the Windows Client. For more information, see Configuring FIPS mode in Service Manager. Caution Do not enable this option when the Service Management Server is using the |
Disabled |
JCE provider name |
Note This option is provided only for backward compatibility. Use it only when the Service Management Server is using the Specify the name of a FIPS-certified third-party JCE provider you use for the Windows client. Note This option becomes read-only when the FIPS Mode checkbox is selected. |
JsafeJCE |
JCE provider class name |
Note This option is provided only for backward compatibility. Use it only when the Service Management Server is using the Specify the class name of a FIPS-certified third-party JCE provider you use for the Windows client. Note This option becomes read-only when the FIPS Mode checkbox is selected. |
com.rsa.jsafe.Provider.JsafeJCE Note This option is provided only for backward compatibility. Use it only when the Service Management Server is using the |
CA certificates file | Specify the path to a keystore of Certification Authorities (CA) used to certify the client and server certificates. | Service Management has an out–of–box example of this file in \<Web Tier>\WEB-INF\cacerts. |
CA certificates password | Specify the password to access the CA certificates file. | None. |
Client keystore file | Specify the path to the keystore containing the client certificate and associated private keys. | None. You must create this file. |
Client keystore password | Specify the password to access the client keystore. | None. |
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