Administer > Setup and Maintenance > Connected Servers > Verify the trusted relationship

Verify the trusted relationship

After establishing a trust relationship between the OMi Data Processing Server and external systems, check the connection between the two systems. You can do this while setting up your connected server by clicking Run Test or by using the command line interface.

ClosedHow to check the connection between the OMi server environment and an external system by using the command line interface

  1. From the external host, verify that communication to the OMi installation is possible (the return value should be eServiceOk) by executing the following command on the external server system:

    bbcutil -ping https://<load_balancer_or_single_gateway_server_or_RP_or_Server_Pool_Virtual_Interface>

    Example of the command result:

    https://<HPE OMi servername>: status=eServiceOK
    coreID=7c66bf42-d06b-752e-0e93-e82d1644cef8 bbcV=06.10.105
    appN=ovbbccb appV=11.03.031 conn=1 time=1094 ms

  2. From all OMi Gateway Server hosts, verify that communication with the external server host is possible (the return value should be eServiceOk) by executing the following command:

    bbcutil -ping https://<external server hostname>

    Example of the command result:

    https://<external_host_server_name>: status=eServiceOK
    coreID=0c43c032-5c94-7535-064a-f7654a86f2d3 bbcV=06.10.070
    appN=ovbbccb appV=11.03.031 conn=7 time=140 m    s

ClosedTroubleshooting

If the bbcutil –ping command executes but does not return eServiceOk, you may need to restart the ovc processes on the system that is not responding by running the following commands:

  • Linux: /opt/OV/bin/ovc –kill and /opt/OV/bin/ovc –start
  • Windows: ovc –kill and ovc –start

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