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Map CITs to RTSM views

You can map configuration item types to RTSM views using the RTSM Modeling Studio, so that views are available for selection and use in the Health Top View pane.

To ensure that views are available for selection and use in the Health Top View pane, the configuration item impacted by the event selected in the event browser must be explicitly mapped to at least one existing view. The RTSM Modeling Studio enables users to create new views in the RTSM. You can associate CI types to more than one view. Multiple views are listed by precedence, and the view with the highest precedent is shown as the default view.

With the View Mappings manager you can map CI types to RTSM views. Only those views that are mapped to the CI type related to the selected event are available for display in the Selected Views drop-down list in the Health Top View pane.

The following graphic shows the View Mappings pane. The CI type ACME System is mapped to (has an association with) the view ACME_Topology.