Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Map CITs to RTSM views
You can map configuration item types to RTSM views using the RTSM Modeling Studio, so that views are available for selection and use in the Health Top View pane.
To ensure that views are available for selection and use in the Health Top View pane, the configuration item impacted by the event selected in the event browser must be explicitly mapped to at least one existing view. The RTSM Modeling Studio enables users to create new views in the RTSM. You can associate CI types to more than one view. Multiple views are listed by precedence, and the view with the highest precedent is shown as the default view.
With the View Mappings manager you can map CI types to RTSM views. Only those views that are mapped to the CI type related to the selected event are available for display in the Selected Views drop-down list in the Health Top View pane.
The following graphic shows the View Mappings pane. The CI type ACME System
is mapped to (has an association with) the view ACME_Topology
.
We welcome your comments!
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