Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Query filter criteria properties
Query filter criteria properties lists the available query filter criteria properties and supported operators.
Note If you want to filter using complex (nested) attributes, you must use brackets ([ ]) to show the nesting. When specifying complex attributes, the bracket characters ([ ]) must be escaped, for example, like this: query=related_ci%5Btarget_id="ffca22eea15268533029f17b4c01b008"%5D
. For more information about filtering using complex attributes, see Complex attributes.
Query filter criteria properties
Property |
Supported Operators |
Type of Value |
Supports |
Default for |
---|---|---|---|---|
|
|
String Literal |
yes |
ascending |
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String Literal |
yes |
ascending by ID |
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String Literal |
yes |
ascending by ID |
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String Literal |
yes |
ascending by ID |
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String Literal |
yes |
ascending by ID |
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String Literal |
yes |
ascending by ID |
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String Literal |
yes |
ascending by ID |
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|
String Literal |
yes |
ascending |
cause[target_id]
|
EQ , IS NULL , IN |
String Literal (UUID) | ||
ci_resolution_info[hint_count]
|
EQ , LT , GT , LTE , GTE , NE , IN |
Integer | ||
ci_resolution_info[matched_hint_count]
|
EQ , LT , GT , LTE , GTE , NE , IN |
Integer | ||
ci_resolution_info[quality_metric]
|
EQ , LT , GT , LTE , GTE , NE , IN |
Integer | ||
ci_resolution_info[status]
|
EQ , NE , LIKE , IN |
String Literal | ||
close_key_pattern
|
EQ , NE , LIKE , IS NULL , IN |
String Literal | ||
control_transferred_to[dns_name]
|
EQ , NE , LIKE |
String Literal | ||
control_transferred_to[external_id]
|
EQ , NE , LIKE , IS NULL , IN |
String Literal |
||
control_transferred_to[id]
|
EQ , NE , LIKE , IS NULL , IN |
String Literal (UUID) | ||
control_transferred_to[state]
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String Literal (UUID) | ||
control_transferred_to[state]
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String Literal (UUID) | ||
correlation_rule[target_id]
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String Literal (UUID) | ||
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String Literal |
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String Literal |
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String Literal |
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|
String Literal |
yes |
ascending |
duplicate_count
|
EQ , LT , GT , LTE , GTE , NE , IN |
Integer | yes | ascending |
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String Literal |
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String Literal |
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String Literal (UUID) |
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Boolean |
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String Literal |
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Boolean |
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String Literal |
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String Literal |
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String Literal |
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node[target_global_id]
|
EQ , NE , IS NULL , IN |
String Literal | ||
node[target_id]
|
EQ , NE , IS NULL , IN |
String Literal | ||
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String Literal |
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String Literal |
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String Literal |
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String Literal |
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String Literal |
yes |
ascending |
om_service_id |
EQ , NE , LIKE , IS NULL , IN |
String Literal | ||
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String Literal |
yes |
ascending |
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String Literal |
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original_id |
EQ , NE , LIKE , IS NULL , IN |
String Literal | ||
originating_server [dns_name] |
EQ , NE , LIKE , IN |
String Literal | ||
originating_server [ip_address] |
EQ , NE , LIKE , IN |
String Literal | ||
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|
String Literal |
yes |
ascending |
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Boolean |
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Boolean |
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String Literal |
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String Literal |
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String Literal |
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String Literal |
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String Literal |
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String Literal |
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String Literal |
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Integer |
yes |
descending |
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String Literal |
yes |
ascending |
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Boolean |
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|
solution |
|
String Literal | yes | ascending |
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String Literal |
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String Literal |
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String Literal |
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source_ci_hints[node[core_id]] |
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String Literal | ||
source_ci_hints[node[dns_name]] |
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String Literal | ||
source_ci_hints[node[ip_address]] |
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String Literal | ||
sourced_from[dns_name] |
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String Literal | ||
sourced_from[external_id] |
|
String Literal |
||
sourced_from[id] |
|
String Literal (UUID) | ||
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|
String Literal |
yes |
ascending |
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String Literal |
yes |
ascending |
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Datetime |
yes |
descending |
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Datetime |
yes |
descending |
time_first_received
|
LT , GT , GE , LE |
Datetime | yes | descending |
|
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Datetime |
yes |
descending |
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Datetime |
yes |
descending |
|
|
String Literal |
yes |
ascending |
|
|
String Literal |
yes |
ascending |
Operator aliases
Operator aliases lists the verbose aliases for operators.
Operator | Alias |
---|---|
= | EQ |
!= | NE |
< | LT |
<= | LTE |
> | GT |
>= | GTE |
LIKE | n/a |
Value types
The query filter criteria properties listed in Query filter criteria properties can take the following types of values:
Value Type | Description |
---|---|
String Literals |
If you want to filter using string literals, you must surround them with double quotation marks (""). Comparisons of string literals are case sensitive. If you must use one of the characters that must be escaped in a string literal (see URL escape codes for characters that must be escaped, you must escape the character using the dollar sign ($) instead of percent (%); for example, use The following query returns all events whose title contains the strings
Note OMi 9.0x and earlier only supports single quotation marks (') and the percent (%) escape codes. String literal escape codes using the dollar sign ($) are not supported in OMi 9.0x. OMi 9.10 and later supports single (') and double (") quotation marks. HPE recommends that Event Web Service clients use double quotation marks. |
Datetime |
Must be specified in the XML Schema dateTime format. For more details about XML Schema data types, see the XML schema document, which you can find in the following location: http://www.w3.org/TR/xmlschema-2 Additionally, when specifying a time zone other than GMT using "Z", you must specify a "+" character. Since this is in the URL it must be URL encoded. See URL escape codes for characters that must be escaped. |
Integer | Positive and negative natural numbers, including 0. |
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