Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Operations Manager i10.62

Administer > RTSM > RTSM Developer Reference > Using APIs > Internal-Global ID Conversion API > Using the Internal-Global ID Conversion API

Using the Internal-Global ID Conversion API

OMi APIs work with internal CI IDs, while other tools integrated through a UCMDB work with global CI IDs. To use OMi APIs when you have global CI IDs, you must first convert them to internal CI IDs. Likewise, to send input from OMi to external software that integrates through a UCMDB, the internal CI IDs must first be converted to global CI IDs.

The Internal-Global ID Conversion API contains two methods, to convert RTSM internal CI IDs to global CI IDs, and to convert global CI IDs to RTSM internal CI IDs.

The log file for this API is located on the Gateway Server, at <OMi root directory>\log\EJBContainer\bsm_sdk_utils.log

Send Help Center feedback