Universal Discovery Agent Deployment
The Universal Discovery (UD) Agent can be installed using one of the following methods:
| Deployment Method | Description |
|---|---|
| Infrastructure Discovery Activity | You can use the Infrastructure Discovery activity to configure and deploy UD Agents. For more information about setting up this activity, see the UCMDB Help. |
| Manual | Third party software distribution tools, scripting, or any remote access technology can be used to deploy and install discovery packages. For more information, see Install the Universal Discovery Agent Manually. |
Supported Platforms
When installing the agent via the Infrastructure Discovery activity, the configuration file, AgentsSupportMatrix.xml, located in the UDAgentManagement package controls the list of platforms on which the UD Agent can be installed. The list of platforms defined in this file matches the list of platforms officially supported by the UD agent.
Owing to the large number of platform versions, as well as new platform versions emerging all the time, the configuration file does not include every possible platform on which the corresponding UD agent may be installed and function correctly.
For example, there may be different distributions of Linux not currently officially supported, where the Linux UD Agent may indeed be deployed and work correctly. If, after internal testing, you can confirm that the UD Agent works correctly on a particular platform, you can modify the AgentsSupportMatrix.xml file to include the additional version/distribution. Any such modifications can be used only on an “as is” unsupported basis.
To edit the AgentsSupportMatrix.xml file, see Customize Platforms for Universal Discovery Agent Deployment.
Note
- For a list of out-of-the-box supported platforms and versions for the UD Agent, see the Supported Content section of the UCMDB Help. Supported platforms are added based on the growing number of tested platforms and customer requests.
- Deploying the UD Agent on a platform that is not defined among the supported platforms may result in the UD Agent not functioning properly.
UD Agent Running Modes
After deployment, you can configure the UD Agent to run in one of the following modes:
| Running Mode | Description |
|---|---|
| Complete Install |
The UD Agent, software utilization, and Software Identification Tags are installed on the discovery node. Note This running mode is the default one when you use activities to install discovery packages. |
| Software Utilization | Software utilization and Software Identification Tags are installed on the discovery node. Scanners are run manually using third party solutions, scripts, or other remote access technology. |