Generate a Direct Link – Overview

Direct Links enables you to create a URL that guides another user to a specific target view or CI in HPE Business Service Management.

You can create a URL that:

• Opens a specific HPE Business Service Management view or CI directly in HPE Business Service Management. This enables users to retrieve information from HPE Business Service Management without being located in the HPE Business Service Management context.

  Note To open a specific view or CI directly in HPE Business Service Management, use the Open in context links option. For details, see Select Command Page.

• Enables integration with HPE Business Service Management:

  • If you create a URL using the Embedded links option, the URL takes you first to the HPE Business Service Management login page. After you enter your login name and password, the target page opens in your browser.

    Note To open the target page in your browser, use the Embedded links option. For details, see Select Command Page.

When you create a URL, you can:

• Send the URL to an email recipient

• Copy the URL to the clipboard

• Test the URL to ensure that the target application page can be found

The user to whom you are sending the URL must have an account with sufficient privileges to open the target page. You must grant the appropriate viewing and editing permissions to the users and user groups that want to access the target view. You set permissions in Administration > Users > Users, Groups, and Roles. Create or edit a role with the appropriate permissions, and assign it to users or groups. For details, see "Users, Groups, and Roles" in the Platform Administration.

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