Administer > RTSM > RTSM Modeling > Introduction > Topology Query Language > Troubleshooting and Limitations

Troubleshooting and Limitations – Topology Query Language

This section describes troubleshooting and limitations for Topology Query Language.

  • When creating resources, such as TQL queries, views, and Impact rules, make sure that there are no spaces at the end of the resource name.
  • If you receive the message Active query quota is exceeded when saving the first enrichment rule in a new HPE Business Service Management installation, you can either increase your model capacity level from small to medium or large (depending on your resources), or manually deactivate TQL queries which you do not need. You can manually deactivate queries using the JMX Console, or by editing the query definitions from the Modeling Studio.

  • In a multi-tenancy environment, TQL query names cannot contain an @ character.
  • If an error occurs while working with views in the Modeling managers, when adding CIs to the CMDB, or when updating existing CIs, and the error log indicates that objects are missing in the database, do the following:

    1. Perform a DB backup.
    2. Access the JMX console and run the following methods under service=DAL services:

      • rebuildModelViews
      • rebuildModelDBSchemaAndViews

    Caution Invoking the above JMX method could drop the following: attributes, tables, indexes.

  • If the login takes a long time when navigating to the Modeling modules, go to Infrastructure Settings Manager and set the value of the mam.gui.automation.flow.mapping.enabled setting to false. This disables the Automation Flow functionality but improves the login time for the Modeling modules.
  • For TQL queries to be valid, they must comply with certain restrictions.