Use > Service Level Management > Service Level Management administration tasks > Recalculate availability and response time

Recalculate availability and response time

  1. Click Service Level Management > Administration > Regen SLM Partials.
  2. Choose the Month.
  3. Choose the Year.
  4. Click Proceed.
    When you view metrics in a service agreements, Service Level Management recalculates the availability and response data for the month and year that you selected.