Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
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- Service Manager Service Portal administration tips and tasks
- Service Manager Service Portal capabilities
- Migrating ESS or SRC to Service Manager Service Portal
- Migrating Propel to Service Manager Service Portal
- Migration from Service Manager Service Portal single node to HA nodes
- Migration from one Service Manager Service Portal single node to another
- Import Service Manager catalog item entitlement to Service Portal
- Service Manager Service Portal Tips
- Service Manager Service Portal Custom Themes
- Changing Service Manager Service Portal Default User Accounts' Passwords
- Encrypt a Password - Service Manager Service Portal User Accounts
- Change the Service Manager Service Portal Master Password
- Change the JWT Signing Key
- Set Service Exchange user roles and organizations
- Perform Service Exchange basic configuration
- Verify Service Exchange configuration
- View and manage Service Exchange content packs and adapters
- Encrypt a password in Service Manager Service Portal
- Back up and restore Service Manager Service Portal PostgreSQL databases
- Remotely connect to the Service Manager Service Portal database
- Change Service Manager Service Portal initial passwords
- Enable query field autofill for catalog item user options
- Adjust the field weight for IDOL search
- Use F5 reverse proxy with Service Portal
- Administrative toolkits
Change the JWT Signing Key
idmTransportUser
, you should also change the JWT signing key. To accomplish this, you must update all of the following four properties with identical encrypted values.JWT Signing Key - Update Locations
- The
AUTHENTICATION.secretKey
JSON property in the/opt/hp/propel/sx/WEB-INF/classes/config/infrastructure.json
file. - The
security.encryptedSigningKey
property in the/opt/hp/propel/sx/WEB-INF/sx.properties
file. - The
idm.encryptedSigningKey
property in the/opt/hp/propel/idm-service/idm-service.war/WEB-INF/spring/applicationContext.properties
file. - The
securityEncryptedSigningKey
property in the/opt/hp/propel/jboss-as/standalone/deployments/consumption.war/WEB-INF/classes/csa.properties
file.
The first two JWT signing-key locations (items 1 and 2) are under the sx.war
directory, and will get encrypted automatically if both of their properties have an unencrypted value. For the final two locations (items 3 and 4), you must encrypt the value manually. (See Encrypt a Password - Service Manager Service Portal User Accounts for instructions on how to encrypt these values.).
After making these password changes, you must restart Service Manager Service Portal for the changes to take effect. (See Restart Service Manager Service Portal for information to restart Service Manager Service Portal.)
Restart Service Manager Service Portal
To restart services on the Service Manager Service Portal host, do the following:
- Log in to the Service Manager Service Portal host as
root
, and navigate to the$PROPEL_HOME/bin
directory. -
Run the following commands:
# propel stop
# propel start