Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Service Manager Service Portal administration tips and tasks
- Service Manager Service Portal capabilities
- Migrating ESS or SRC to Service Manager Service Portal
- Migrating Propel to Service Manager Service Portal
- Migration from Service Manager Service Portal single node to HA nodes
- Migration from one Service Manager Service Portal single node to another
- Import Service Manager catalog item entitlement to Service Portal
- Service Manager Service Portal Tips
- Service Manager Service Portal Custom Themes
- Changing Service Manager Service Portal Default User Accounts' Passwords
- Encrypt a Password - Service Manager Service Portal User Accounts
- Change the Service Manager Service Portal Master Password
- Change the JWT Signing Key
- Set Service Exchange user roles and organizations
- Perform Service Exchange basic configuration
- Verify Service Exchange configuration
- View and manage Service Exchange content packs and adapters
- Encrypt a password in Service Manager Service Portal
- Back up and restore Service Manager Service Portal PostgreSQL databases
- Remotely connect to the Service Manager Service Portal database
- Change Service Manager Service Portal initial passwords
- Enable query field autofill for catalog item user options
- Adjust the field weight for IDOL search
- Use F5 reverse proxy with Service Portal
- Administrative toolkits
Service Manager Service Portal Custom Themes
Introduction to Themes
Each Service Manager Service Portal organization can have a unique color theme to change the appearance of the Launchpad and applications in the Service Manager Service Portal.
The themeName
attribute in the Identity application's Customization view for an organization specifies the color
scheme.
You can change an organization's theme to an Service Manager Service Portal-provided theme or create your own custom theme and apply it to specific organizations.
Apply the Service Manager Service Portal-Provided Dark Theme
Service Manager Service Portal provides a color scheme with a dark background color for the Launchpad and applications in Service Manager Service Portal .
To configure the Service Manager Service Portal-provided dark theme, specify "propel-dark-theme" in the themeName
attribute in the Identity application's Customization view for a specific organization:
- Log in to the Management Console as an administrator.
- In the Launchpad, click the Identity application.
- In the Organization List view, click the target organization.
- In the Organization Details view, click Customization.
- In the
themeName
attribute, click the edit icon. - In the Edit KeyPair dialog, type "propel-dark-theme" in the Value field and click the Save button.
After specifying the propel-dark-theme for an organization, users who log in to the organization, via the organization's tenant, will see a dark background color for the Launchpad and applications in the Service Manager Service Portal.
Create and Apply a Custom Theme
To create your own custom theme and apply it to a specific organization, refer to the Propel Theming Customization whitepaper.