Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
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- Service Manager Service Portal administration tips and tasks
- Service Manager Service Portal capabilities
- Migrating ESS or SRC to Service Manager Service Portal
- Migrating Propel to Service Manager Service Portal
- Migration from Service Manager Service Portal single node to HA nodes
- Migration from one Service Manager Service Portal single node to another
- Import Service Manager catalog item entitlement to Service Portal
- Service Manager Service Portal Tips
- Service Manager Service Portal Custom Themes
- Changing Service Manager Service Portal Default User Accounts' Passwords
- Encrypt a Password - Service Manager Service Portal User Accounts
- Change the Service Manager Service Portal Master Password
- Change the JWT Signing Key
- Set Service Exchange user roles and organizations
- Perform Service Exchange basic configuration
- Verify Service Exchange configuration
- View and manage Service Exchange content packs and adapters
- Encrypt a password in Service Manager Service Portal
- Back up and restore Service Manager Service Portal PostgreSQL databases
- Remotely connect to the Service Manager Service Portal database
- Change Service Manager Service Portal initial passwords
- Enable query field autofill for catalog item user options
- Adjust the field weight for IDOL search
- Use F5 reverse proxy with Service Portal
- Administrative toolkits
Encrypt a Password - Service Manager Service Portal User Accounts
To encrypt a password for Service Manager Service Portal user accounts:
- Log in to the Service Manager Service Portal host as
root
and navigate to the$PROPEL_HOME/cryptoUtil
directory. - Determine a new password for the user account:
New_Password
-
Encrypt the password by running the following command:
# $JAVA_HOME/bin/java –jar cryptoUtil-cli-1.0.4.jar encrypt <New_Password>
Note: Some user accounts, such asorgadmin
, require that values are also specified for the account roles and the account status. For example, the default password, roles, and status values fororgadmin
are:propel,IDM_ADMIN,CATALOG_ADMIN,AGGREGATION_ADMIN,CONSUMER,SUPPORT,
SUBSCRIPTION_ADMIN,SUPPLIER_ADMIN,ROLE_REST,enabled -
The
java
command in step 3 returns encrypted text for the specified password. Use the encrypted text returned in step 3 to replace the user account’s password information to the right of the equal sign ("=") in the corresponding file.The encrypted value is preceded by
ENC
without any separating spaces and is enclosed in parentheses. Ensure there is no blank space at the end of the value. For example, to use the encrypted text as a replacement for the password value for theorgadmin
user in theconsumer-users.properties
file.orgadmin=ENC(<Encrypted_Text>)
Where
<Encrypted_Text>
is the encrypted text returned from thejava
command in step 3.