Words and Phrases
Use > Configuration Management > Configuration Management workflows and user tasks > Service life cycle management > Visual design of CI relationships
Visual design of CI relationships
The following are the visualization features in ITSMA Service Management.
| Feature | Description |
|---|---|
| CI Visualization | A Configuration Manager user can define CI relationships and can visualize and edit them with a graphical CI diagram tool. |
| CI node grouping | Flexible CI aggregation gives you the option on any folder grouping of CIs to display the individual CIs. |
| Display of outage spreading in CI visualization | CI Visualization provides enhanced outage spreading modeling. It displays the Item Down decorator to indicate that a Configuration Item (CI) is down. |
| Out-of-box icons for decorators | Several CI Visualization decorators, including an SLA breached decorator, are available with the out-of-box application. You can optionally customize decorators or add new decorators. |