Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Configuration Management > Configuration Management workflows and user tasks > Configuration items > Baselines > Create a new baseline version

Create a new baseline version

Applies to User Roles:

System Administrator

You can create a new baseline version to change the attributes managed by the baseline. You can only create a new version from the most recent version of a baseline record.

To create a new baseline version, follow these steps:

Click Configuration Management > Resources > Baseline.
Use search or advanced search to find one or more records.
Select the most recent version of the baseline record from the list of search results. ITSMA Service Management displays the details of the selected baseline record.
Click Add Version. Service Management opens the Baseline Attributes wizard.
Follow the onscreen instructions to modify attributes or attribute values as needed. Service Management creates a new baseline record in the Analysis state. The baseline record version increments to the version number you specified.

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