Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Service Manager Reports > Migrate MySM content

Migrate MySM content

Service Management Reports can incorporate the charts and pages created in MySM by providing you with a migration script. After you upgrade to Service Management 9.4x, MySM will be disabled. You can run the migration script to migrate the MySM content to Service Management Reports.

Content before migration	Content after migration	Migration mechanism
Capability Words	User roles	All users who have MySM capability words are Report Managers. They will be in the same query group of MySM.
Charts	Reports	Convert public charts to shared reports and share them to MySM query group. The migrated reports names are MySM_<mysmComponentName>_<mysmComponentID> (global). The user’s own chart will only be viewed by this user.
Pages	Dashboards	Convert public pages to shared dashboards and share them to MySM query group. The migrated dashboards name are MySM_<mysmPageName>_<mysmPageID> (global). The user’s own page will only be viewed by this user.
Filter of charts	Query of reports	Incorporate filter conditions into a query.

To migrate all the MySM charts and pages, follow these steps:

Log in to Service Management.
Type migratemysm in the command field and press Enter. A MySM Migration Tool interface is displayed.
Click the Migrate MySM link from the interface to start the migration.

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