Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Service Manager Reports > My dashboards

My dashboards

ITSMA Service Management displays all reports as objects in the Dashboard view. You can group reports to create a dashboard that offers a quick view of an entire system’s performance data.

Dashboards provide dynamic reports in the web client which enable you to perform the following actions:

Re-size, relocate, or remove the report
Hover the mouse pointer to view data counts

Pause the mouse pointer on the area of interest in a chart. For example, you can pause the mouse pointer on a pie chart to display a popup window that indicates the number of records that a slice of the pie represents.
Refresh the dashboard to get updated reports based on database changes
Drill down to a subset of the records, in order to display those records in greater detail

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