Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Example - Sibling Rule Based on Availability and Performance KPIs
The following rule calculates KPI status based on the status of sibling Availability and Performance KPIs.
If these KPIs do not exist or do not have active status, no status is set.
If these sibling KPIs exist and are both OK, the calculated KPI status is set to OK. Otherwise, its status is set to Critical. (Active statuses are Critical, Major, Minor, Warning, and OK.)
public void calculateKPI(CI ci, KPI kpi) { /** * Get the sibling KPI of type Availability. * If Availability KPI does not exist, null will be returned. */ KPI availabilityKPI = ci.getKPI(KpiType.Availability); // Get the sibling KPI of type Performance. KPI performanceKPI = ci.getKPI(KpiType.Performance); if (availabilityKPI != null && performanceKPI != null) { // Both KPIs exist for this CI. Check if the KPIs status is active. if (availabilityKPI.status.isActive() && performanceKPI.status.isActive()) { // Check the KPI's status. if (availabilityKPI.status == Status.OK && performanceKPI.status == Status.OK) { /** * Both statuses are active and both are OK. Set this KPI's status to OK. */ kpi.status = Status.OK } else { /** * Both statuses are active, and not both are OK. * Set this KPI's status to CRITICAL */ kpi.status = Status.CRITICAL } } } }
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