Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Viewing Closed Events
You can view a list of closed events based on the specified search criteria. This information can help you better understand long-standing problems. In addition, you can view the active events along with the closed events.
From the Closed Events Browser, you can change the lifecycle state of any displayed event, for example, to Open
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In the Event Browser, click Show Closed Events.
Learn More
The Closed Events Browser shows a snapshot of closed events available at the time of opening it. Reopened events are automatically removed from the Closed Events Browser. However, events that are closed after the opening of the Closed Events Browser are not automatically added to the current Closed Events Browser. A refresh is required. The time stamp when the snapshot was taken is displayed in the Closed Events Browser.
You can create filters to help you identify specific events, for example, to select a particular CI.
Closed events can be manually removed from the database. Use the opr-archive-events tool to delete closed events from the database and add them to an archive file. For details, see
Closed events can also be archived automatically.
The maximum number of events that can be displayed in the Closed Events Browser can be configured in the Infrastructure Settings. For details, see the
Tasks
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In the Closed Events Browser Configuration dialog box, select whether to base filtering on the time when the event was received or when the lifecycle state was changed to closed.
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Specify the time period for which you want to display history. Select a predefined period:
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Last hour
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Last 24 hours
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Last 3 days
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Last 7 days
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Last 14 days
Alternatively, select Select a custom range, specify a custom time range, and click Apply.
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Optional. Select an event filter from the list to further reduce the number of events in the selected range.
Note The following warning indicates that the selected event filter cannot be used with closed events, for example because it contains matches or not matches operators:
The selected filter cannot be applied to closed events.
To create another filter or modify an existing one, click the Browse (...) button, which opens the Select an Event Filter dialog box. For information about filters, see How to Define Event Filters.
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The number of closed events in the selected range is displayed at the bottom of the Closed Events Browser Configuration dialog box.
Click OK to close the dialog box and display the Closed Events Browser containing the closed events that match the specified time period and filter.
To change the time period, click Reconfigure in the Closed Events Browser and modify your selections in the Closed Events Browser Configuration dialog box.
To clear or change the event filter, select <No Filter> or another filter from the event filter drop-down list.
Tip Click the Hide Closed Events button to return to the Event Browser.
To display active events along with closed events in the Closed Events Browser, follow these steps:
- In the Closed Events Browser Configuration dialog box, select Received from the drop-down list so that filtering is based on the time when the event was received.
- Select the Include active events check box.
- Specify the time period for which you want to display history.
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Optional. Select an event filter from the drop-down list to further reduce the number of events in the selected range.
The number of closed and active events in the selected range is displayed at the bottom of the Closed Events Browser Configuration dialog box.
- Click OK to close the dialog box and display the Closed Events Browser containing the closed and active events that match the specified time period and filter.
In this task, you display a Closed Events Browser window containing all closed events associated with the related CI or node of a current event over a selected time period.
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Open the Event Browser to display the list of events:
Workspaces > Operations Console > <select a perspective>
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Optional. To include the child CIs of the selected closed event's related CI, make sure the following prerequisites are met:
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The Event Browser option Include child CIs in CI filter is selected. See Configure the Event Browser.
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A view in the View Explorer is selected. See View Explorer Component.
Only child CIs in the currently selected view are considered in the filter. If no view is selected, the Include child CIs in CI filter option has no effect.
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Right-click the event for which you want to see the event history and select from the context menu:
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Show > Closed Events (Node) for closed events that are associated with the host system where the selected event occurred.
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Show > Closed Events (Related CI) for closed events that are associated with the CI related to the selected event.
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In the Closed Events Browser Configuration dialog box, specify the time period for which you want to display history.
Click OK to close the dialog box and display the Closed Events Browser containing the closed events that match the specified time period and filter.
For more information on working with the Closed Events Browser Configuration dialog box, see How to View Closed Events.
Alternatively, right-click one or more selected CIs in the View Explorer and select Show > Closed Events. The Closed Events Browser displays all events that are associated with one of the selected CIs or nodes.
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