Use > Monitor health > Service Health Components > View Explorer Component

View Explorer Component

The View Explorer component displays a list of views and CIs that are contained in the selected view.

The interaction between the View Explorer component and the information presented in other components on a page varies according to the context. For example, when you select one or more CIs in the CI tree, a filter is automatically applied to the Event Browser so that only events that are related to the selected CIs are displayed. The selected view also limits the events displayed to those related to the CIs contained in the view.

Some components such as Top View have built-in view selectors, but you may want to add the View Explorer component to a page with one of these components, for ease of navigation within a complex view.

ClosedTo access

  • Workspaces > Operations Console > <select a perspective>

  • There are a number of default pages in My Workspace that contain this component.

  • You can also create your own pages and include this component. For details, see Set up My Workspace.

Learn More

ClosedCI Context Menu

You can perform actions for the CI from the CI context menu. To open the CI context menu, either right-click the CI, or hover over the CI, and then click the button.

ClosedUnavailable Views and CIs

The view selector in the View Explorer component may not display all views from the RTSM, or it may not display the contents of a view, because it includes:

  • Only the views for which you have the necessary permissions. To set permissions, navigate to:

    Administration > Users > Users, Groups, and Roles

    Alternatively, click Users, Groups, and Roles.

  • Inactive views (appear in red) that cannot be selected.

  • Out-of-the-box views for which you do not have a license. These views do not contain CIs. For information about the out-of-the-box views, see RTSM Modeling.

Tasks

ClosedHow to Select a View

In the View Explorer pane, select a view from the drop-down list (on the top left area of the toolbar) to display CIs contained in the view. Entering a character in the view selector field highlights the first matching view name.

Note If you enable the option Display CI statuses instead of icons, the view is automatically updated when the CI status is changed (for example, when a new event changing the KPI status is received), as well as when there is a change in the CI topology (for example, when a new CI is discovered).

To reload the view list from the cache, click the button that you can access through the Options button on the top right area of the toolbar.

ClosedHow to Search for CIs in a View

To search for a specific CI in the CI tree, type any part of the CI name in the Search bar. A list of all matching CIs in that view appears. Selecting the desired CI in the search bar focuses on that CI and the branches are expanded if necessary.

You can collapse all CIs in a view by clicking the button that you can access either by hovering over the root CI or through the Options button on the top right area of the toolbar.

ClosedHow to Display CI Statuses

If you want the CI statuses held by KPIs to be displayed instead of the icons, follow these steps:

  1. Select  Options.
  2. Enable Display CI statuses instead of icons, and then click  Close.

Note The CI Context Menu only displays KPIs if this option is enabled.

ClosedHow to Enable the Dark Theme

You cannot change your preferences of this component in the pages that are delivered out-of-the-box. To edit them, create your own pages and include this component.

To change the appearance of the View Explorer component and use the dark theme, follow these steps:

  1. From the Component Menu drop-down list, select Preferences. The View Explorer Preferences window opens.
  2. Select the Use Dark Theme check box, and then click OK.
ClosedHow to Update the View Explorer

Using the Modeling Studio, you can configure new views or modify existing views to change, increase, or decrease the information displayed:

Administration > RTSM Administration > Modeling > Modeling Studio

Alternatively, click Modeling Studio.

The RTSM view lists are cached and reused for subsequent requests by the same user. The view lists are not loaded directly from the RTSM every time they are required. If a requested view is not in the cache, the view is loaded from the RTSM.

ClosedHow to Change the Automatic Refresh Rate

By default, the View Explorer component is automatically refreshed every 5 seconds. The refresh requests are sent serially – if one refresh request is in progress, another one will not be sent until the former is finished.

You can change the default refresh rate in the Infrastructure Settings:

Administration > Setup and Maintenance > Infrastructure Settings

Alternatively, click Infrastructure Settings.

Select Application > Service Health Application, then scroll down to the Top View Properties. You can change the settings Independent refresh and Independent refresh rate to modify the View Explorer component's default behavior. Note that changing these settings will also change the refresh rate of the Top View component.

UI Reference

ClosedKeyboard shortcuts

You can use the following keyboard shortcuts in View Explorer:

Keyboard shortcut Description
Up Arrow Moves the focus to the previous CI that is visible in the CI tree.
Down Arrow Moves the focus to the next CI that is visible in the CI tree.
Left Arrow Collapses the focused CI if it is expanded. Otherwise, moves the focus to the parent CI.

Right Arrow

 Expands the focused CI if it is collapsed. Otherwise, moves the focus to the first child CI.

Page Up

 Moves the focus to the nth previous CI that is visible in the CI tree. In this instance, n is the number of CIs that are visible on the screen.
Page Down Moves the focus to the nth next CI that is visible in the CI tree. In this instance, n is the number of CIs that are visible on the screen.
Home Moves the focus to the first CI that is visible in the CI tree.
End Moves the focus to the last CI that is visible in the CI tree.

* (asterisk)

 Expands all CIs that are under the focused CI.

/ (slash mark)

 Collapses all CIs that are under the focused CI.

+ (plus sign)

 Expands the focused CI.
– (minus sign) Collapses the focused CI.
Spacebar Toggles the selection of the focused CI.

Enter

 Selects only the focused CI and leaves all other CIs unselected.
Ctrl Preserves the selection made. This means that by holding down this key and using the arrow keys at the same time, the original selection does not change even though the focused CI changes. To change the selection, Spacebar or Enter must be used.

Shift

 Selects a range of CIs. This means that by holding down this key and using the arrow keys at the same time, the range of CIs can be selected from the CI that is selected first.

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