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Check Network Availability Dialog Box

This dialog box displays the result returned from performing IP ping, UD agent ping, or SNMP ping against a selected inventory CI of the Node CI type.

To access

Use one of the following:

  • In IT Universe Manager, go to the CI Selector pane > Search CIs tab > search for Node type CIs > right-click an inventory CI from the returned result and select Actions > Check Network Availability from the shortcut menu.
  • In the CI Instances dialog box, right-click an inventory CI instance, click Actions, and select Check Network Availability. For information about the CI Instances dialog box, see CI Instances Dialog Box.

Important information
  • The Check Network Availability option is only available in the Actions list for a selected inventory CI of the Node CI type.
  • The Check Network Availability option is available with Content Pack 16.00 or later.
Relevant tasks How to Check the Network Availability of an Inventory CI

User interface elements are described below:

UI Element (A-Z) Description
Name Name of the selected Node type inventory CI.
ID ID of the selected Node type inventory CI.
CI Type Subtype of the selected Node type inventory CI.

IP Ping. Displays the IP Ping Settings dialog box, which enables you to specify the following values to perform a network IP ping:

  • IP Address. Select the IP address of your target node (in IPv4 or IPv6 format) from the drop-down list of available IP addresses. You can also manually enter the IP address (in IPv4 or IPv6 format) of a target node.

  • Probe. Select a probe from the drop-down list of connected probes to perform IP ping.

  • Ping Times. Number of attempts for the selected probe to perform IP ping. Default value: 4.

  • Timeout (ms). Frequency (in milliseconds) that the selected probe shall try to perform IP ping. Default value: 60,000 (ms).

Ping with UD Agent. Displays the UD Agent Ping Settings dialog box, which enables you to specify the following values to perform a network ping with UD agent:

  • IP Address. Select an IP address from the drop-down list of available IP addresses. You can also manually enter the IP address (in IPv4 or IPv6 format) of a target node.

  • Credential. Click to open the Choose Credential dialog box, which enables you to select an existing credential for the probe to use. By default all credentials available for the selected protocol type are selected.

  • Probe. Select a probe from the drop-down list of connected probes to ping with UD agent.

  • Timeout (ms). Frequency (in milliseconds) that the selected probe shall try to ping with UD agent. Default value: 60,000 (ms).

Ping with SNMP. Displays the SNMP Ping Settings dialog box, which enables you to specify the following values to perform a network ping with SNMP:

  • IP Address. Select an IP address from the drop-down list of available IP addresses. You can also manually enter the IP address (in IPv4 or IPv6 format) of a target node.

  • Credential. Click to open the Choose Credential dialog box, which enables you to select an existing credential for the probe to use. By default all credentials available for the selected protocol type are selected.

  • Probe. Select a probe from the drop-down list of connected probes to ping with UD agent.

  • Timeout (ms). Frequency (in milliseconds) that the selected probe shall try to ping with UD agent. Default value: 60,000 (ms).

<Result Pane>

Displays the result returned by the selected probe after performing IP ping, UD agent ping, or SNMP ping against a selected inventory CI of the Node CI type.

For IP Ping, the result is the output of the ping command.

For Ping with UD Agent or Ping with SNMP, the result is either success or failure. An error message follows when the network ping fails.