Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- IT Universe Manager User Interface
- Add CIs to Model Dialog Box
- Add CIs to View Dialog Box
- Change Timeframe Dialog Box
- Check Network Availability Dialog Box
- CI/Relationship History Dialog Box
- Configuration Item Properties Dialog Box
- Generate Sub Report Dialog Box
- Get Related CIs From CMDB Dialog Box
- Insert Relationship Dialog Box
- IT Universe Manager Page
- New CI/New Related CI Dialog Box
- Recently Discovered By Dialog Box
- Run Impact Analysis Dialog Box
- Save Snapshot Dialog Box
- Show Discovery Status and Changes Dialog Box
- Show Impact Pane
Configuration Item Properties Dialog Box
This dialog box enables you to view and edit basic information for an existing CI or relationship.
To access |
Select
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Important information |
The Configuration Item Properties dialog box contains two types of properties:
When you sort the properties by category, the CIT-specific properties appear at the top of the list and the general properties appear at the bottom. You can view a description of the selected property in the Description Area at the bottom of the dialog box. Click the Show/Hide Description Area button to display the Description Area.
Mandatory fields are marked with an asterisk (*). Note RTSM does not fully support surrogate pairs and combining characters. |
See also |
User interface elements are described below (unlabeled elements are shown in angle brackets):
UI Element (A-Z) | Description |
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Categorized. Displays the properties by category. | |
Alphabetic. Displays the properties alphabetically. | |
Show/Hide Description Area. Toggles between showing and hiding the description area at the bottom of the CI Properties dialog box. | |
Expand. Expands the properties tree when the properties are displayed by category. | |
Collapse. Collapses the properties tree when the properties are displayed by category. | |
Export Data To File. Enables you to export the table data. Choose the export format from the following options:
Tip To extract HTML code from the report: |
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<Quick filter> |
Enter a string in the Quick filter box to filter the property names and values. Click the left end of the box to open the drop-down menu of filter options:
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Actual Deletion Period | The number of days after which the CI or relationship is deleted. |
Allow CI Update |
When selected, this option allows the DFM process to automatically update the CI or relationship properties with information that it discovers. If you change the value of a property supplied by the DFM process, the value is overridden by the discovered value. When this option is cleared, the CI or relationship properties are not overridden by the DFM process. |
Apply | Click Apply to save the changes made to the CI or relationship properties. |
CI Type | The type of the CI or relationship (read-only value). For information about CITs in |
Created By | The user name of the administrator who manually created the CI or relationship, where applicable (read-only value). |
Create Time | The date and time when the CI or relationship was created. |
Deletion Candidate Period | The period after which the CI becomes a candidate for deletion when the aging mechanism is enabled. |
Description | A brief description of the CI or relationship. |
Display Label | The name of the CI or relationship as it appears in the CI Selector. |
Edit | In the Properties tab of the Advanced pane, you can view a CI's properties but you cannot edit them. Click Edit to open the Configuration Item Properties dialog box where you can edit the properties. |
Enable Aging |
If a CI or relationship is not updated or refreshed over a period of time (for example, a CI is not rediscovered by DFM and no manual update occurs), an aging mechanism deletes the CI from the True: the aging mechanism is enabled for this CI or relationship. False: the aging mechanism is disabled for this CI or relationship. Note
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Global Id | The internal ID of the CI or relationship in the |
Last Access Time |
The time that the CI or relationship was last accessed, whether when being updated or being discovered by DFM. This field is only displayed for certain CIs or relationships. This parameter is used by the aging mechanism. For details, see CI Lifecycle and the Aging Mechanism. Note By default, this property is updated every time the CI is touched by a running discovery job or integration. To prevent this property from being updated by a discovery job or integration, go to the Data Flow Management module, and in the Adapter Management > Adapter Configuration tab, clear the Update last access time option. For more details, see Adapter Configuration Tab. |
Last Modified Time | The date and time when the CI or relationship properties were last updated. |
Monitored By | Indicates whether the CI is monitored by a SiteScope monitor or an EMS Integration monitor. |
Name | The name of the CI or relationship. |
Note | Enables you to enter other information about the CI or relationship. |
Origin | An ID for the source that automatically created the CI or relationship, or the application where the CI or relationship was created (read-only value). |
Reset | Click the Reset button to restore the original property settings of the CI or relationship. |
Updated by | The user name of the administrator who updated the CI or relationship properties. |
User Label | Enables you to define a display label for the CI or relationship. If no value is entered, the CI name appears as the default label. |
Menu Item | Description |
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Copy Property Name and Value | Copies the name and value of the selected property to the memory. |
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