Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Queries
- Simple query expressions
- Complex query expressions
- Create a query using not in statements
- Create a query using an or statement or an and statement
- Use like queries to search for a string of characters
- Create a query using array fields
- Create a query using more than one field
- Perform IR Expert queries
- Use the equal to relational operator
- Use the greater than relational operator
- Use the less than relational operator
- Use the like relational operator
- Use the not symbol with logical or relational operators
- Use the starts with relational operator
- Create a query using a simple query expression
- Create a query using isin in statements
- Use the index function in a query
- Use the lng function in a query
- Use the tod function in a greater than or less than query
- Retrieving records by using the record list method
- Retrieving records by using the Query window method
- Stored queries
- Cross-table join query improvements
Create a query using array fields
Applies to User Roles:
System Administrator
Example: Retrieve all operator records where the operator has ability to execute tasks with the capability words of SysAdmin or problem management.
In queries using array fields, the position of an element within an array is not relevant. The logical operator or is used in array field queries and all records with any of the values entered in the array are retrieved.
In this example, we use the or logical operator to search for records in the operator.g form that contain the execute capability words of SysAdmin or Problem Management.
To create a query using array fields:
- Click Tailoring > Database Manager.
- Type
=operatorin the Form field, and then click Search. - Click Search again.
- On the Operator Record form, click Startup tab.
- Type
=SysAdminin the first Execute Capabilities array field. - Type
=problem managementin the second Execute Capabilities array field, and then click Find.
Click any record in the list of returned records to view the details.
Related topics
Record retrieval
Retrieving records by using the record list method
Using ranges in queries
Create a query using more than one field
Use like queries to search for a string of characters
Capability words
