Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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CI Types Pane
The CI Types pane enables you to choose the configuration item types that you want to map to available dashboards.
To access |
Administration > Operations Console > Performance Dashboard Mappings Alternatively, click Performance Dashboard Mappings. |
Important information |
If you want to modify or manage configuration item types, use the CI Types Manager: Administration > RTSM Administration > Modeling > CI Type Manager Alternatively, click CI Type Manager. |
Relevant tasks |
To use the CI Types pane, see Searching and filtering CI types. |
See also |
For more information about assigning Performance Dashboards to CITs, see Performance Dashboard Mappings. |
The information displayed in the CI Types pane of the Performance Dashboard manager includes the following details:
UI Element (A-Z) |
Description |
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Refreshes the contents of the CI Types pane. |
Expand Selection: Expands the list to display items belonging to the selected group. |
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Collapse Others: Collapses all open branches except for the selected branch. |
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Finds the next occurrence of the CI Type for which you are searching. For more information about searching, see Searching and filtering CI types. |
Collapses the Filter pane. |
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Expands the Filter pane for use. |
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CI Types |
Hierarchical list representing the configuration item types that you want to monitor in your IT environment. To display the event type indicators, KPIs, and mapping rules associated with a configuration item, browse to and select the item of interest. The various tabs display the details. If the CI Types list is filtered, When CI types and their children have no objects assigned, their entries appear dimmed. When objects are directly assigned to a CI type, the items appear in bold. |
Filter |
Used to search for specific CI types and view CI types that match specified filter criteria. There are two filters:
Note If you apply a view to the filter CI Types tree which removes all CI types with assignments, the CI entry remains in normal text, indicating that assignments exist. Remove the view, or select a more appropriate view to display the CI types with assignments that you require. For more information about searching and filtering, see Searching and filtering CI types. |
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