Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Custom Message Attributes in OM messages
The following table lists the supported custom message attributes that can be specified in OM messages and affect the value of the corresponding event property.
CMA |
Description |
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Text used to describe the cause of the event. |
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Event is not suppressed when it is a duplicate of an existing event. |
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Text field used to document solutions to help operators solve the problem indicated by the event. |
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Name of the logical subgroup (category) to which the event belongs (for example, Oracle (database), Accounts (security), or Routers (network)). |
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Event information used to identify the ETI for each CI. |
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Event information used to identify node CI related to the event. |
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Event information used to identify the CI related to the event. |
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Event information used to identify the source CI related to the event. |
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Event sourced from external system with specified ID. |
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Event sourced from web application with specified URL. |
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Event sourced from external system with specified DNS name. |
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