Perform Initial UCMDB-RTSM Synchronization

This procedure performs a full synchronization of CIs and relations between CMDBs, while retaining the original CMDB IDs. CIs are replicated from the external CMS to the RTSM. The procedure is generally intended to be performed only once, on a new system.

1. Launch a Web browser that connects to the CMS, and enter the following address: https://<CMS server>:8443/jmx-console.

2. Click UCMDB:service=Multiple CMDB Instances Services to open the JMX MBEAN View page.

3. Click the fetchAllDataFromAnotherCMDB method.

4. Enter values as required for the following fields:

   Note You must enter information in fields that do not have default values.

   • Customer ID

   • Remote user name

   • Remote password

   • Remote host name

   • Remote port 29912

   • Remote Customer name (default value is Default Client)

   • Maximum chunk size

   • CI type to sync (default value is managed_object, causing all CI types to be synchronized)

   • Relation type to sync (the default value is managed_relationship, causing all relation types to be synchronized)

5. Click Invoke.

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