Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Modeling an Application with Running Software
Running software CIs are CIs that describe the implementation components of an application. Examples include web servers such as IIS or Apache, application servers such as Webshpere or Weblogic, and databases.
To build the implementation model of a three tier application using its running software CIs, create an application model.
You can use the Running Software search in the Advanced Search dialog or browse the System Software Monitoring view to locate running software CIs. The names of the running software CIs are formed by combining the running software CI type with the server name, for example, Microsoft IIS web server (Server1)
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Drag the relevant running software CIs into the modeling pane. The server on which the running software was deployed as well as the monitor of the running software both appear automatically in the Related CIs pane. This change derives from the new SiteScope monitoring model. In previous versions, all monitors (of both hardware and software) were connected to the Server CI. The SiteScope model was enhanced and now hardware monitors are connected to the server CI, while software monitors are connected to the running software CIs.
We welcome your comments!
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