Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Models and Perspectives
A model is a CI collection that represents a managed business entity such as an application, business service, or line of business. A model is usually created by solution or application architects who are familiar with the content and hierarchy of the model. The model content can include system CIs (typically nodes), running software CIs (such as web servers, databases, and J2EE servers), end user monitoring components (Business Process Monitor or Real User Monitor applications), business processes, groups, and other existing models.
To generate a view from a model, a perspective needs to be applied. A perspective is a TQL-based tool that enriches the model content by adding additional CIs, thus creating a view. The default perspectives that are applied to create Service Health views add all descendent CIs that are related by impact links down to the level of monitor CIs. There are other perspectives provided out of the box that can be used to address additional use cases.
The resulting view shows the model content as it is monitored by HPE Business Service Management.
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