Use > Configuration Management > Configuration Management workflows and user tasks > View the audit history of a configuration item

View the audit history of a configuration item

In addition to recording activity updates, the Configuration Management module also provides field-level audit history for updates to a configuration item (CI). An audit log entry is created when a field value is updated.

Note Audit log entries are created for a CI record only when:

  • the CI type joindef is joinnode or joinbizservice
  • updates are made to the fields that are defined in auditspecs table joinnode or joinbizservice.

To view the audit history of a configuration item, follow these steps:

  1. Click Configuration Management > Resources > Search CIs.
  2. Perform a search to locate the CI.
  3. In the CI record, click More > Audit History.

    If the CI has a list of audit log entries, the list of entries is displayed. If only one entry, the entry is displayed.

    If the CI has no audit history, a message is displayed.

  4. Click one entry from the list to open it.

    Each audit log entry provides the following information:

    • File: The dbdict that was audited.
    • Unq A: By default, the record ID is displayed.
    • Unq B: By default, this field is empty.
    • Unq C: By default, this field is empty.
    • Unq D: By default, this field is empty.
    • Date: The date when the audit log entry was created
    • Oper: The ID of the operator who modified the source record, causing (through some actions) the audit log entry to be created
    • Field: The name of the field that was modified.
    • Old: The old value/array of the field
    • New: The new value/array of the field

    Note To define what information to display in audit log entries, modify auditspecs table with filename joinnode or joinbizservice in database manager utility. For details, see Define an audit specifications entry

  5. Click Show Detail to view more details.