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- Configuration Management workflows and user tasks
- Delete a configuration item (CI) type
- Modify a configuration item (CI) type
- Create a new configuration item (CI) type
- Update Configuration Management policies
- Evaluate the need for a Configuration Management System (CMS) data model update
- Create a new configuration item (CI)
- Delete a configuration item (CI)
- Create a new model
- Validate a configuration creation change task
- View the audit history of a configuration item
- Plan CI relationship changes from a change record
- Modify a configuration item
- View component reliability
- View component availability
- View the availability plan of a business service
- Create a new configuration report
- Review a modification to a configuration item
- Conduct a configuration audit
- Check related configurations
- Delete a master data record
- Update a master data record
- Add a master data record
- Validate data sets
- Master data records
- View scheduled maintenance for a configuration item
- Service life cycle management
- Configuration item actual states
- Set the expected state of a configuration item
- Configuration items
Applies to User Roles:
Configuration Administrator
CMS and Tools Administrator
Update Configuration Management policies
User roles: Configuration Administrator, Tools Administrator
If the Configuration Manager determines that the Configuration Management policies must be updated or if an update to the Configuration Management System (CMS) data model requires a change to the policies, the Configuration Administrator or Tools Administrator implements the policy changes.
The policies include business rules and requirements for specific information to be maintained in the CMS. For example, the policies may affect the contract monitoring or determine how often a configuration audit is required. Other items that are covered by policies and business rules include:
- Naming conventions
- Labeling rules
- Asset capitalization rules
- Procedures for lost or stolen items
Configuration Management policies and requirements are translated into tool settings, such as required fields, the schedule for automated inventory and discovery, and reconciliation rules.
Implement any required updates to the Configuration Management policies in accordance with your company procedures.
We welcome your comments!
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