Administer > Event Processing > Event Forwarding

Event Forwarding

The Event Forwarding manager enables you to set up rules to select and forward events to external event managers such as another OMi instance, an OM management server, or a Help desk application. These external managers are also referred to as event forwarding targets.

Event forwarding rules are used in conjunction with server connections to redirect selected events to specific event managers. Events can be forwarded for information or as a result of an escalation where the ownership of the problem is transferred to a more specialized group of experts.

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