Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Operations Manager i10.62

Use > Use the Event Browser > Event Details > Forwarding

Forwarding

The Forwarding tab is available for events for which ownership was transferred to an external manager. The information displayed in this tab is dynamically loaded from the external manager when the tab is opened. To load the latest information available from the external manager, click the Refresh button in the Forwarding tab.

For example, if your organization uses HPE Service Manager as a central service desk, you can transfer control of events from the Event Browser to HPE Service Manager. This is often the case when the OMi operator is not able to solve the problem and needs to assign the problem to an expert. HPE Service Manager creates an incident and returns the Incident ID to OMi. This is displayed in the Forwarding tab with additional information about the event available from the external manager.

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Tasks

UI Reference

Event Details Forwarding Tab

UI Element (A-Z)	Description
	Refreshes the contents of the Forwarding tab.
	Deletes the transfer of control request for a pending transfer of control request. If the transfer request is complete, a cancel is no longer possible and the Cancel Transfer of Control is disabled.
Assigned Group	Group assigned to the event by the external manager.
Assigned User	User assigned to the event by the external manager.
External ID	ID assigned to the event by the external manager. The link opens the event in the external application that is responsible for managing the event.
External Server	Node on which the external manager is hosted.
Lifecycle State	Lifecycle state assigned to the event by the external manager.
Priority	Priority assigned to the event by the external manager.
Severity	Severity assigned to the event by the external manager.
Transfer Status	Status of the Transfer Control request. The possible states are: Cancel Requested — For a transfer control request that is still in the queue for processing, a request was made to cancel the transfer of control. Forwarded — Control of the selected event was transferred to the selected external server. Queued — Request to transfer control of the selected event is in the queue for processing.
Transfer Forwarding Rule	Forwarding rule used to transfer control of an event to an external application.
Transfer Initiated By	User who transferred control of an event to an external application.
Type	Specifies how an event forwarded to a certain server is handled. The options include: Notify — Target server receives original events but no further updates Notify and Update — Target server receives original events and all further updates Synchronize — Target server receives original events and all further updates and sends back all updates Synchronize and Transfer Control — Target server receives original events and updates and sends back all updates. Ownership of the event is transferred to the other server. Only OMi users with special permission are allowed to close the event after control is transferred, for example, an Administrator. This option is available only if Enable synchronize and transfer control is enabled on the selected connected server. An operator may manually transfer control via the context menu of the Event Browser. Note If a Forwarding entry in the forwarding table was received from another server, the forwarding rule states which server sent this entry. For more details, see Event Forwarding.

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