Drilldown to SiteScope

When SiteScope monitors are used to set the status of a configuration item (CI), you can drill down from the CI (or from a health indicator (HI) on the CI) to a SiteScope monitor that contributes to the HI's status.

Tasks

1. Access menu commands from a CI or HI in a My Workspace page or component, for example 360° View, Top View, View Explorer, or Health Indicator. Select Go to > SiteScope. The SiteScope UI opens directly to the parent group of the relevant monitor.

   If monitors from multiple groups contribute to the CI's or HI's status, the Drilldown to SiteScope dialog box opens. Select the monitor to which you want to drill down and open it in SiteScope.

   The Drilldown to SiteScope dialog box displays the following hierarchy:

   • The root level shows health indicators.

     If you open the dialog box for a CI, one or more HIs that contribute to the CI's status are listed. If you open the dialog box for an HI, this HI appears as the root.

   • The level below the root shows the SiteScope systems (connected server name) that have monitors contributing to the HI.

   • The lowest level shows the SiteScope monitors that contribute to the HI.

   Note In the System Monitors view, if you select Go to > SiteScope from a monitored CI, SiteScope opens to the monitor's parent group. If you select this from a group CI, SiteScope opens directly to the group.

2. Select a SiteScope monitor, and click Drilldown. SiteScope opens to the parent group of the selected monitor.

   For details on working with SiteScope, see the SiteScope Help.