Service Health Components

Workspaces > My Workspace

Alternatively, click My Workspace.

In My Workspace, click the Components button.

• Important Information: To open a component in My Workspace, select a component and drag it to your page.

• Relevant Tasks: Set up My Workspace.

• For information on components, see Add components to a page.

• For information on My Workspace, see Monitor your environment with My Workspace.

• For information on wiring, see Set up wiring between components.

Displays business CIs and SLAs that are impacted by the selected CI.

For details, see Business Impact Component.

Displays the incidents opened for the selected CI, as well as planned changes and actual changes made to the CI.

For details, see Changes and Incidents Component.

Displays a user-defined custom image that describes the real world that a view represents, with the view's CIs represented by real-time status indicators in the image.

For details, see Custom Image component.

Displays, on a geographical map, real-time status indicators at the geographical location assigned to the view's CIs. The status indicator shows the worst status of the CIs at the geographical location.

For details, see Geographical Map Component.

Displays details regarding the health indicators that are used to calculate and set the current status of a selected CI.

For details, see Health Indicators Component.

Displays the topological view of the CIs affected by the event selected in the Event Browser pane or the topological neighborhood of the CI selected in any of the wired components on the same page.

For details, see Health Top View Component.

Displays a hierarchy of CIs in a view, the KPIs assigned to each CI, and their KPI statuses. If you select a CI within the Hierarchy component you can see its detail links. When you click the detail links, you can access additional components which provide comprehensive data regarding the CI.

For details, see Hierarchy Component.

The KPI Over Time dashboard enables you to view the statuses and status summaries of selected KPIs and CIs over time. The dashboard lets you choose from a number of widgets to survey historical KPI status data and the health of the monitored environment at a glance.

For details, see KPI Over Time Dashboard and Working with the KPI Over Time Dashboard as a Component.

Displays CI bars that represent real-time IT performance metrics mapped onto business applications, linked by lines that represent relationships between CIs.

For details, see Top View Component.

Displays a list of views and their CI hierarchies. The component enables you to select a view and browse through its CI hierarchy, or to search for a CI in the selected view.

For details, see View Explorer Component.

Displays a high-level health overview of important CIs, from multiple views.

For details, see List Component.