Health Perspective

The Health Perspective tab is used to display the health of related CIs in the context of events. The event selected in the Event browser determines what is displayed in the Health Top View and the selected CI in the Health Top View determines what is displayed in the Health Indicators pane.

In the Health Perspective tab, the following panes help you understand the health status of an object, show you which business rules and KPIs are being used, and how the health status of the selected object affects the health of related objects:

• View Explorer

  Displays a list of views and their CI hierarchies. The component enables you to select a view and browse through its CI hierarchy, or to search for a CI in the selected view. For more information, see View Explorer Component.

• Event Browser

  Displays a list of the active events in your environment. For more information, see Use the Event Browser (HTML).

• Health Top View

  The Health Top View pane in the Health Perspective tab displays a topological view of the configuration items affected by the event selected in the Event Browser pane. The view shows the relationships between the configuration items that represent the monitored objects and indicates their current health status. You can also use the Health Top View to see what affects the health of individual objects has on the health of other objects.

  The Health Top View is designed to help investigate problems that require root cause analysis. For more information, see Health Top View Component.

• Health Indicators

  Displays a list of the KPIs and health indicators for the selected CI, used to calculate health-related information such as availability and performance of the selected configuration item. For more information, see Health Indicators.

• Actions Pane

  Display, and execute the tools, actions and Run Books that can be executed on the selected events in the Event Browser. For details, see Specify tools, Use the Actions pane, and Launching Operations Orchestration Run Books.

Health indicators (HI) and key performance indicators (KPI) are used to determine the health of an object. OMi calculates how severe the problems directly associated with the selected object are and combines this information with any additional information available about dependent objects. The combined data is passed to calculation rules that evaluate and set the KPIs that indicate the overall health of an object.

The color of an object displayed in the Health Top View is used to indicate its health, and the most critical status of any contributing objects. For example, green can be set to represent normal and red to represent critical. The color used depends on the view settings. Whatever you specify in the view settings contributes to the color of the CI.

For more information about HIs and KPIs, see Health Indicators and HI-based KPI calculations.