Health Top View Component

You can create your own pages and include this component. For details, see Set up My Workspace.

The following guidance information is available in the Health Top View pane:

• If no event is selected, a message is displayed prompting you to select an event.

• If an event without any related CI is selected, a message is displayed informing you that there is no CI information.

• If an event with a related CI but without an associated view mapping is selected, a message is displayed informing you that there is no view mapping. A link to the View Mappings manager where you can configure a suitable view mapping is also provided.

• If an event with a related CI and with a view mapping is selected, the list of mapped views is shown in the drop-down box and the selected view is shown.

To view CIs in the layer layout, select Layer from the layout selector. After you select to view a CI topology in the layer layout, you can use most of the options that are available with the other three layouts in Health Top View (hierarchic, circular, or organic). However, because in the layer layout CIs are divided into functional layers (for example, Business Enablement, Infrastructure, or Software), you cannot use the options such as Show subtree only and Expand to problem.

By using the layer layout, you can see the direction of a CI relationship and the relationship type that links two CIs (visible straightaway if the Show edge label option is enabled, or by hovering over a CI relationship if this option is disabled).

For a better overview, each functional layer is color-coded according to the current worst operational status of a CI in that layer.

The default refresh rate for Health Top View is five seconds.

You cannot modify refresh rates of the out-of-the-box pages. However, you can create a user-defined page with the components you need, and modify their refresh rates as follows:

1. From the Component Menu drop-down list, select Preferences. The Health Top View Preferences window opens.

2. Modify the refresh rate as needed, and then click OK.

To change the appearance of the Health Top View component and use the dark theme, follow these steps:

1. From the Component Menu drop-down list, select Preferences. The Health Top View Preferences window opens.

2. Select the Use Dark Theme check box, and then click OK.

The following options are available in the Health Top View toolbar:

UI Element	Description
<View Selector>	Select a view from the drop-down list (on the top left area of the toolbar) to display its CIs.
<Search Bar>	Click to expand, and then type a CI name to focus on that CI.
<Layout Selector>	The hierarchic layout is the default. However, if you choose a different layout for the selected view, the layout preference is saved (every time you select this view, it is displayed in the layout that you chose last). Select one of the following layouts for viewing a CI topology: Hierarchic Layout. This is the default layout. Circular Layout. Organic Layout. The organic layout may require more time to render large topologies compared to the other three layout types. Layer Layout. In this layout, CIs with multiple relationships are displayed only once, with no duplicates. Note If you choose the layer layout, you cannot use all the options that are available with the other three layouts (for example, Show subtree only and Expand to problem).
	Options. Click to access all commonly performed operations when viewing essential applications and business processes: RELOAD. Click to restore the view to its original display. ZOOM TO FIT. Click to automatically resize the CI topology to fit the screen size. EXPORT. Click to export a CI topology as a graph. After you click this button, a new tab opens showing you the image. Right-click the image and save it to the desired location. Note The export format of the image is SVG for Firefox and Safari, and PNG for Internet Explorer. ZOOM. Use the slider to increase or decrease the CI topology display size. DISPLAY OPTIONS. Show KPIs. Use the switch to show or hide KPI icons on CIs. To view a list of CI's KPIs and their statuses, either click the KPI icon or select Open CI Context > KPIs on a CI. Show KPIs with normal status. Use the switch to show or hide KPIs that have the normal status. Show Health Indicators. Use the switch to show or hide Health Indicator icons on CIs. To view HI details, either click or select Open CI Context > Show HIs on a CI. Play sound notification. Use the switch to turn the sound notification option on or off. If this option is turned on, a sound alert is played when a CI in the view changes its status to critical (red). Show edge label. Available only with the layer layout. Use the switch to show or hide the names of the relationships that link CIs in a CI topology. Show multiline labels. Use the switch to enable or disable the display of multiple lines for CIs with long names.

To open the CI context menu, either right-click the selected CI, or hover over the selected CI and then click the Open CI Context button that appears on the right. In the CI context menu, you can choose among the following sections:

• Button actions:

  UI Element	Description
  	Show subtree only. Click to focus only on a particular part of a CI topology.
  	Show Path to Root. Click to display the path from the selected CI to the view root CI. Note To view the path from the selected CI to the view root CI in a separate window, press and hold the Ctrl button and click the Show Path to Root button. Alternatively, you can right-click the selected CI, and then select Show > Path to Root.
  	Show Problematic Subtree. Click to display all child CIs of a problematic CI that have the Critical or Major status. This helps you to quickly locate a problematic child CI that caused the selected parent CI to have a status other than OK. If you want to see a problematic path in isolation, you can use the Show subtree only button. Note To view all child CIs of a problematic CI that have the Critical or Major status in a separate window, press and hold the Ctrl button and click the Show Problematic Subtree button. Alternatively, you can right-click the problematic CI, and then select Show > Problematic Subtree.
  	Expand to problem. Click to expand the CI topology display to show the source of a problematic CI (available only for CIs that have a status other than OK).

  Note To leave any of these modes, click the X button on the top left of the page.

• Event Information

  Displays the count of events originating from the selected CI, and the latest severity of the events associated with the CI.
  You can click the button to open a list of the events in the Event Browser.

• KPIs

  Shows a list of KPIs and their statuses.

• Show HIs

  Shows HI information such as the state, the value, and the last status change.

• Actions

  Select the action you want to execute or the tool you want to launch.

  Note To list all available actions, you can also right-click the selected CI.

• No event is selected in the Event Browser.

• No view is mapped to the related CI of the selected event.

• No CI is related to the selected event.

Health indicators are used to assign a severity to a state, for example, Critical severity to the state Unavailable. The state and the assignment are indicated in the Health Indicators pane. However, calculation rules for a KPI may use several health indicators to set a new severity level for the object in Health Top View.

• No event is selected in the Event Browser.

• The configuration item highlighted in the Health Top View pane does not have any assigned health indicators.

• You selected an event in the Event Browser pane and a different configuration item in the Health Top View pane.