Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Contact Micro Focus support
Visit the Micro Focus Support site at: https://softwaresupport.softwaregrp.com.
This website provides contact information and details about the products, services, and support that Micro Focus offers.
Micro Focus online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support website to:
- Search for knowledge documents of interest
- Submit and track support cases and enhancement requests
- Download software patches
- Manage support contracts
- Look up support contacts
- Review information about available services
- Enter into discussions with other software customers
- Research and register for software training
Most of the support areas require that you register as a Software Passport user and to sign in. Many also require a support contract. To register for a Software Passport ID, click Register for Software Passport on the Micro Focus Support website at https://softwaresupport.softwaregrp.com.
To find more information about access levels, go to: https://softwaresupport.softwaregrp.com/web/softwaresupport/access-levels.
Integration Catalog accesses the Micro Focus Integration Catalog website. This site enables you to explore Micro Focus Product Solutions to meet your business needs, includes a full list of Integrations between Micro Focus Products, as well as a listing of ITIL Processes. The URL for this website is https://softwaresupport.softwaregrp.com/km/KM01702731.
