Use > Survey introduction

Survey introduction

Prior to version 9.40, Service Manager allowed you to set up a scheduled survey only through survey integration. As of version 9.40, Service Manager additionally provides a Service Manager Survey tool, which enables you to implement email surveys in Service Manager independently without integration with third party survey tools. With this tool, you can either manually send a survey from a record, or set up scheduled surveys.

Related topics

Service Manager Survey
Survey Integration