Administer > Smart Analytics Administration

Smart Analytics Administration

Built on Service Manager (SM) and using an OEM-licensed version of Micro Focus IDOL, SM Smart Analytics heralds the debut of the "Big Data" edition of Service Manager.

Smart Analytics offers the following capabilities: Smart Ticket, Hot Topic Analytics, and Smart Search. For more information, see the Smart Analytics overview help topic.

The following topics help you administer Smart Analytics after initial installation and configuration. For information on installing and configuring Smart Analytics, see Install and configure Smart Analytics.