Integrate > Micro Focus ALM

Micro Focus ALM

Note As of version 11.00, Quality Center is known as Application Lifecycle Management (ALM); as of version 1.40, Quality Center Synchronizer (QCS) is known as ALM Synchronizer.

This integration provides a bi-directional interface to exchange defects and requirements between Service Manager (SM) and Application Lifecycle Management (ALM). The overall intent of this integration are:

  • Leverages SM's position as the service provider and application with the most intimate contact with the customer.
  • Efficiently reconciles and resolves the demands placed within SM.
  • Tightly couples the demands placed within SM with the ALM requirement management and defect management capabilities within SM.

This integration synchronizes SM Change or Problem with ALM Defect or Requirement for record creation and update. The following scenarios are included:

  • SM Change -> ALM Defect
  • SM Change -> ALM Requirement
  • SM Problem <-> ALM Defect

This section describes how to configure and deploy the integration components:

  • SM
  • ALM
  • ALM Synchronizer

This section also describes how to configure and test synchronization links between ALM and SM.

Note This section contains numerous examples that use the SM and ALM default installation configuration and databases. Your particular configuration may differ significantly. The example synchronization configuration may also differ significantly from your requirements.

The target readers include Consultants and Application Administrators who must set up and maintain ALM and ALM Synchronizer to ensure that the synchronizer meets all user organization procedural requirements. Based on the assumption that the reader is an experienced user of either Service Manager or ALM (but not necessarily of both), this section describes only the basics of both SM and ALM.

 

Synchronization Concepts

Planning the Deployment

Supported Products and Platforms

Deployment Scenarios

Data Types

Deployment Tasks

Release Package

Installing and Configuring QC/ALM Synchronizer

Installing QC/ALM Synchronizer

Installation Requirements

Deploying the Adapters

Generating/Deploying the Stub

Copying SM Adapter Configuration Files

Editing the Configuration Files

Module Types

Field Types

Requirements

SM Field Type and Definition Rule

SM Change Management Example

SM Problem Management Example

Configuring Links in QC/ALM Synchronizer

Create a Link

Advanced Parameters

QC/ALM Field <-> SM Field Mappings

Creating Mappings

General Mapping Requirements

Matching Types

List Value Mappings

Constant -> SM Field Mappings

Integration Account

Creating an SM Integration Account

Create a Contact Record

Create a Profile Record

Create a SecRole Record

Create an Operator Record

Creating a QC/ALM Integration Account

SM Change -> QC/ALM Defect

Customizing Service Manager for Change Management

Add Fields

Specify the External Access Definition on Service Manager

Create a Subform

Add the Subform to a Form

Add Rule Set Calculations/Validations

Customizing the QC/ALM Defects Module

On QC 10 or Earlier

On ALM 11

Configuring Links in QC/ALM Synchronizer

Specify Endpoints / Type of Link

Define Field Mappings

Define Events

Test the Link

SM Change -> QC/ALM Requirement

Customizing Service Manager for Change Management

Customizing the QC/ALM Requirements Module

On QC 10 or Earlier

On ALM 11

Configuring Links in QC/ALM Synchronizer

Specify Endpoints / Type of Link

Define Field Mappings

Define Events

Test the Link

SM Problem -> QC/ALM Defect

Customizing Service Manager for Problem Management

Add Fields

Specify the External Access Definition on Service Manager

Create a Subform

Add the Subform to a Form

Add Rule Set Calculations/Validations

Customizing the QC/ALM Defects Module

On QC 10 and Earlier

On ALM 11

Configuring Links in QC/ALM Synchronizer

Specify Endpoints / Type of Link

Define Field Mappings

Define Events

Test the Link

QC/ALM Defect -> SM Problem

Customizing Service Manager for Problem Management

Add Fields

Specify the External Access Definition on Service Manager

Create a Subform

Add the Subform to a Form

Customizing the QC/ALM Defects Module

On QC 10 or Earlier

On ALM 11

Configuring Links in QC/ALM Synchronizer

Specify Endpoints / Type of Link

Define Filters

Define Field Mappings

Define Events

Test the Link

SM Problem <-> QC/ALM Defect

Customizing Service Manager for Problem Management

Add Fields

Specify the External Access Definition on Service Manager

Create a Subform

Add the Subform to a Form

Add Rule Set Calculations/Validations

Customizing the QC/ALM Defects Module

On QC 10 and Earlier

On ALM 11

Configuring Links in QC/ALM Synchronizer

Specify Endpoints / Type of Link

Define Filters

Define Field Mappings

Define Events

Test the Link

Upgrading the Integration

Upgrading to the Latest Release

Back up Jar Files and Links

Deploy the Latest Adapters

Upgrade for Various Synchronization Scenarios

Important Notice When Upgrading to SM 9.41 and Above

Post-Upgrade Tasks

Error Messages

Required Fields

Installation

Configuration

Runtime

XML Validation