Install > Install and set up Service Portal

Install and set up Service Portal

As an end user portal, Service Portal enables IT departments to offer their services in an online shopping experience, similar to what users experience today at popular online retailers. With Service Portal, users can order, track, and manage their IT services, access knowledge articles, initiate chat conversations, and complete surveys.

Important Micro Focus has chosen SMA-SM Service Portal (SMA-SM SP) as the strategic focus for further Service Portal development, and Service Manager Service Portal (SMSP) will no longer evolve functionally. Customers are encouraged to adopt SMA-SM SP as a replacement for SMSP. SMSP is delivered in this release only for the existing SMSP install base.