Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Service Manager integration methods and tools
- Micro Focus Change Configuration and Release Management (CCRM)
- SAP Solution Manager
- Micro Focus Project and Portfolio Management Center (PPM)
- Micro Focus ALM
- Micro Focus Release Control (RC)
- Micro Focus UCMDB
- Micro Focus UCMDB Browser
- Micro Focus UCMDB Configuration Manager
- Micro Focus Operations Orchestration (OO)
- Micro Focus Business Service Management (BSM)
- Micro Focus Operations Manager i (OMi)
- Computer Telephony Integration (CTI) with the Web client
- Case Exchange framework
Micro Focus Business Service Management (BSM)
Micro Focus Business Service Management (BSM) is an end-to-end management solution portfolio that integrates network, server, application, and business transaction monitoring to help improve IT operations efficiency while delivering high-quality services. BSM Operations Manager i (OMi) optimizes event management, identifying cause/symptom relationships between events, and reduces operational expenditures. Refer to the Business Service Management (BSM) documentation for more information.
- Incident Exchange (OMi - SM) integration
- BSM Business Impact Report (BIR)
- SM-BSM downtime synchronization
Incident Exchange (OMi - SM) integration
Incident Exchange (OMi - SM) integration setup
BSM Business Impact Report (BIR)
BSM Business Impact Report integration setup
SM-BSM downtime synchronization setup
Add an integration instance for each Operations Manager i (OMi) server
Enable LW-SSO for the Incident Exchange (OMi - SM) integration
Add a BSM Business Impact Reports integration
Enable LW-SSO for the Business Impact Report (BIR) integration
Add an instance in Service Manager Integration Suite (SMIS)
Tailor Service Manager to handle phase change
Set up integration in BSM
Set up integration in Micro Focus Universal CMDB