Install > Install and configure the Solr Search Engine

Install and configure the Solr Search Engine

The Solr-based search engine enables the Knowledge Management module to index knowledge documents in different formats. For more information, see the Overview of the Solr Search Engine help topic.

  • As of Service Manager 9.41, you can choose to use either the IDOL Search Engine or the Solr Search Engine for Knowledge Management.
  • If you have purchased Service Manager Smart Analytics, you do not need to install the Solr Search Engine. Additionally, once you have enabled Smart Analytics, you cannot use Solr as the search engine any more.

Follow these instructions to install the Solr Search Engine.