Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Business Analytics10.10

Develop > Customize KPIs, Metrics, Pages, and More > Create the Dashboard Contents in the Studio > Objective Templates

Objective Templates

Out-of-the-box templates of Objectives are available in the KPI Library pane. Each template has a unique name.

Objectives

An Objective represents an overall performance goal that is defined by an executive. An Objective is a heading for a group of KPIs of different types that can represent different aspects of the goal.

Example If an executive wants to measure the IT department responsiveness, an Objective that measures different aspects of the responsiveness of the IT department is created.

Each aspect is measured by a different KPI type (for example: PC purchase time, and more). These KPIs provide values, trends, and statuses.

An Objective always shows the status of a performance goal, but does not display a performance actual value. In a typical Scorecard, Objectives show cumulative performance indicators that roll up the scores of KPIs. On a Scorecard, Objectives appear at the top level of a KPI hierarchy.

Objectives should be “SMART” (Specific, Measurable, Action-Oriented, Realistic, and Time Bound). This distinction makes it possible to know if you have met your objective.

Example If your Reduce Costs Objective is about cost reduction, your organization may not hit the mark or may go too far. Objectives have both a negative and positive impact on organizational behavior. The “Smarter” your goal, the less variation you will experience in your results. A better objective would be for example, reduce IT operating expenses by 20% in 2011. This new objective gives you a targeted expense to reduce, a percentage goal, a time period and an organization. It meets the criteria and is achievable.

Parent-child dependency:

An Objective is a parent unit for its KPIs. An Objective uses a specific rule for the calculation of its results. The rule is based on the child KPIs score results. The available parent-child rules are:

BEST_CHILD – The parent Objective result corresponds to the highest score of its child KPIs score values.
WORST_CHILD – The parent Objective result corresponds to the worst score of its child KPIs score values.
WEIGHTED_AVERAGE – The parent Objective result is the average value of its weighted child KPIs score values.

View the template definitions

Configuration Details Tab for an Objective Template

This page displays configuration information for the selected Objective template.

User interface elements are described below (when relevant, unlabeled elements are shown in angle brackets):

UI Element	Description
General - Objective Template
Name	The name of the Objective template. Limitations: The maximum number of characters is 240.
Description	The description of the Objective template. Limitations: The maximum number of characters is 1000.
Id	The ID number of the Objective. It is automatically assigned. This information is displayed only when in debug mode. To set the debug mode, click ADMIN > Settings > BA Settings, and in Debug Mode, select the Application Debug Mode setting.
Type	The type of the Objective. It is automatically assigned. This information is displayed only when in debug mode. To set the debug mode, click ADMIN > Settings > BA Settings, and in Debug Mode, select the Application Debug Mode setting.
Calculation Period	The calculation period of the Objective template.
Calculate Using	The type of rule to use to calculate the Objective's score according to the scores of its children. You can select: Worst child. The Objective score is the worst score of all the KPIs assigned to the parent Objective (when the Objective has child KPIs) or of the Objectives assigned to the parent Objective. Best child. The Objective score is the best score of all the KPIs assigned to the parent Objective (when the Objective has child KPIs) or of the Objectives assigned to the parent Objective. Weighted average. The Objective score is the average of the scores of the KPIs assigned to the parent Objective multiplied by the relevant weights, or if the Objective has child Objectives, the average of the scores of the child Objectives multiplied by the relevant weights. When you select this rule in the Studio, an additional column (Weight) where the user can configure the weight of each child (Objective or KPI) for the weighted average calculation. When you select this value a note is displayed explaining what is weighted average.
Assigned KPI Templates. lists the KPI templates as assigned to the selected Objective template.
Name	The KPI templates assigned to the Objective template.
Weight	The weight of the KPI used in the calculation of the Objective score.

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