Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Business Analytics10.10

Develop > Customize KPIs, Metrics, Pages, and More > Create the Dashboard Contents in the Studio > Scorecard Template

Scorecard Template

Out-of-the-box templates of Scorecards are available in the KPI Library pane. Each template has a unique name.

Scorecards

A Scorecard is a high-level snapshot (visual summary) of any organizational performance. Scorecards display a collection of Objectives, and assess the performance of the organization by viewing the status of Objectives.

A Scorecard is a way to map and translate complex business information into something that is understandable to everyone. The methodology starts with targets defined by the organization, followed by Scorecard Objectives.

The following table shows how core Scorecard elements relate to key performance questions.

Scorecard Element	Key Performance Question	More Information and Example
Perspective\Strategy	What is the strategy trying to achieve?	For details about Perspectives, see Perspectives. A Scorecard can include one or more Perspectives. Example Operational excellence.
Objective	What is the objective trying to achieve?	For details about Objectives, see Objectives. A Perspective can include one or more Objectives. Example Increase responsiveness in IT to service requests for PC orders by 20% in 2010.
KPI	How will performance be measured?	For details about KPIs, see Activate Scorecards, Perspectives, Objectives, Metrics, or KPIs Using Templates. An Objective can include more than one KPI. Example Time to order, configure, and install PC.
Threshold	What performance level is required?	24 hours.

Out-of-the-box templates of Scorecards, Perspectives, Objectives, and KPIs are provided. These templates correspond to business elements. For details, see Activate Scorecards, Perspectives, Objectives, Metrics, or KPIs Using Templates.

Active Scorecards, Perspectives, Objectives, and KPIs display real data in the Dashboard. For details, see Active KPIs Pane.

View the template definitions

Configuration Details Tab for a Scorecard Template

This page displays configuration information for the selected Scorecard template in the KPI Library pane.

User interface elements are described below (when relevant, unlabeled elements are shown in angle brackets):

UI Element	Description
Name	The name of the Scorecard template. Limitations: The maximum number of characters is 240.
Description	The description of the Scorecard. Limitations: The maximum number of characters is 1000.
Id	The ID of the Scorecard. It is automatically assigned. This information is displayed only when in debug mode. To set the debug mode, click ADMIN > Settings > BA Settings, and in Debug Mode, select the Application Debug Mode setting.
Type	The type of Scorecard. It is automatically assigned. This information is displayed only when in debug mode. To set the debug mode, click ADMIN > Settings > BA Settings, and in Debug Mode, select the Application Debug Mode setting.

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