Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Catalog operations
Creating the catalog is the first step in the request process and is one of the most important parts of the Request Management setup process.
The catalog includes three primary files: the model, modelvendor, and vendor files. The model table is a list of items and bundled items available for request, the vendor file is a list of vendors, and the modelvendor table connects the two.
An administrator with rights to create catalog items configures the system, and most operators have rights to access existing catalogs only. Operators do not have editorial control; they cannot add items to the catalog that are not already defined.
Related topics
Pre-implementation planning
Model table
Modelvendor table
Vendor table
