Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Locks
Request Management uses locks which restrict access to records to ensure that multiple users are not applying updates to the same record at the same time. Locking is implemented at the control item level when a quote or order is viewed. When the quote or order is locked, all associated items are locked as well, including line items. For this reason, processing, such as the movement between and through phases, cannot occur while the user is modifying the control item records.
The system’s background order processing attempts to lock the parent quotes of line items being processed or ordered. Therefore, certain implementation issues need to be considered. These include the following:
- Scheduling of background order processing
- Establishing the use of the Inactivity Timer (for parameters to disable inactive users)
See the Server Security Help for details about the Inactivity Timer.
Related topics
