Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Create a Cloud Service Automation launcher
To create a Cloud Service Automation launcher from the Dashboard, Services, or Support pages, follow these steps.
-
Open this file with a text editor.
C:\...\src-9.60\resources\client\en\Custom.properties -
Locate the chat example in the file.
-
Change
chat_launcher_titleand thechat_launcher_descriptiondisplay text tocsa_launcher_titleand tocsa_launcher_descriptionrespectively. When you do this, note the following:- The identifier can be user-defined; however, when you edit the manifest.xml file, the identifiers must match.
- The value for each identifier is exactly what will display in the user interface.
- Save and the file but keep it open for reference as you configure the next file.
-
Open this file with a text editor.
C:\...\src-9.60\secure\configuration\manifest.xmlUse the following lines as a reference for the remaining steps.
<launcher launcherId="CSA_Launcher" showLogoBox="true" showLogoDropShadow="true> <logo>CSA.png</logo> <titleKey>CSA_launcher_title</titleKey> <descriptionKey>CSA_launcher_description</descriptionKey> <launcherType>APP</launcherType> <action> <labelKey></labelKey> <link> <!-- Specify the IP Address of the CSA Launcher here --> <![CDATA[http://<IPAddressCSA>:<port>/csa/login]]> </link> <method>GET</method> </action> </launcher> -
Locate the
<launchers></launchers>section, which contains one or more<launcher></launcher>sub-sections that describe the attributes of third party applications that you want to display on the Dashboard. - Copy the Live CSA Launcher template section and insert it as a new
<launcher></launcher>section. - Omit the
<fields></fields>section. - The
<labelKey>section is not essential. You do not need to insert a value into this tag. The user will click the CSA icon to navigate to your organization's CSA Web site. - Verify the
<link>element. This link must specify the correct address to CSA server. - If the application is running, log out and log in again to confirm that the third party application link appears in the dashboard.
