Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Status report (reportstatus)
The status report provides information about processes in Service Manager, as well as related information.
To generate this report, in the Service Manager Server's RUN directory, run this command from the OS command prompt:
sm -reportstatus
Tip For more information, see Special parameters: reportstatus.
Example output:
---- Shared Memory ----
Release : 9.50.0
Mapped at: 0x80000000
Size : 0x05B8D800 - 96000000 bytes
Resource Name: Global\SM.SHRM.13080
Owner: BUILTIN\Administrators
Group: SMHOST\None
Grant: NT AUTHORITY\Authenticated Users rw- ReadControl WriteDacl WriteOwner
Grant: NT AUTHORITY\SYSTEM rw- ReadControl WriteDacl WriteOwner
---- Semaphores ----
Semaphore Name: Global\SM.LOCK.13080.0
Owner: BUILTIN\Administrators
Group: SMHOST\None
Grant: NT AUTHORITY\Authenticated Users --- ReadControl WriteDacl WriteOwner
Grant: NT AUTHORITY\SYSTEM --- ReadControl WriteDacl WriteOwner
---- Processes ----
Owner User UID PTID PID NTID Name
Idle Command
Administrators Administrator 1 -1 6932 7328 ThreadControllerId-13
080 30:11:18 sm -httpPort:13080
Administrators Administrator 2 9096 6932 9096 falcon
00:00:33 sm -httpPort:13080
Administrators Administrator 4 5728 6932 5728 TRCLIENT_LOCKHANDLER
28:50:30 sm -httpPort:13080
Administrators Administrator 5 6476 6932 6476 sync
00:00:09 sm -httpPort:13080
Administrators Administrator 13 -1 8948 8316 scstatus
00:00:00 sm -reportstatus
Related topics
Knowledge required for system maintenance
