Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Log off Service Manager
Applies to User roles:
All roles
It is important that you first disconnect or log off Service Manager before you exit the Windows or web clients.
Windows client
To log off the Service Manager Windows client, follow these steps:
- Click File > Disconnect from <connection name>.
- Click File > Exit.
Web client
To log off the Service Manager web client, follow these steps:
- click User Information on the top-right corner of the Service Manager UI to show your User Basic Information Card.
- Click Logout, and then click OK to confirm that you want to log out.
- Close the web browser.
Related topics
Clients
Accessing Service Manager
Log on to the Windows client
Log on to the web client (power user view)
Log on to the web client (self-service user view)
Log on to the web client (accessible views)
