Troubleshooting and tuning queries

This section offers information about troubleshooting and tuning queries. The suggestions, though not required, are derived from best practices learned from previous applications of Service Manager in large working environments. For additional information and suggestions, you can search the knowledgebase in Knowledge Management or visit the Micro Focus Support web site for a variety of documents and published white papers.

Related topics

Database performance tuning
Relational operators
Retrieving records by using the record list method
Retrieving records using the Query window method
Using ranges in queries

Create a query using an or statement or an and statement
Perform IR Expert queries
Retrieve records within a range
Use the not symbol with logical or relational operators

Micro Focus Support